All orders will be processed within 48 hours of order completion, you will receive a tracking number once processed. Please allow 4-7 business days for shipping. Shipping costs vary per location. Due to Covid-19, shipping may be delayed in some areas.  Shipping is free in selecct LOCAL AREAS including : Miami-Dade, Monroe, Broward and Palm Beach County. Other counties will have a $5.00 flat shipping fee! :-) Please make sure to include and verify the correct address at checkout. 

All orders placed are final sale. We do not process any returns/exchanges. There are no refunds or cancellations once the order has been processed and fulfilled. Should you have any issues with your order, anything missing from your order or incorrect product, please contact customer service via email. 

Slimequeenllc@gmail.com 

Please allow 24-48 business hours from the date your email is sent, to be reviewed and responded to.